It seems there have been many debates on the advantages and disadvantages of Cable and DSL Internet. Cable has its own set of disadvantages that can definitely affect your speed and installation time frame.
Cable Internet
Surrounding areas
share download & upload
High-Speed DSL
Each location has
dedicated download & upload
There is no bandwidth sharing with your neighbors. Your line is your line and you can maximize download and upload without affecting anyone else. As you can see in the chart on the right each orange line represents download and upload speed.
Also with Cable you'll need to setup a time for a professional installation.
With DSL it can all be setup without a technician!
Included Features
Unlimited Domestic Calls
Talk all you want to your friends & family in the U.S. & Canada.
Don't worry about minute overages.
60 FREE Intl. Minutes
Every month we give you 60 free minutes to call over 50 countries.
View the full list of eligible countries.
Get Calls on Mobile
Get your calls directly on your cell phone.
We have apps for iPhone and Android devices.
Simul-Ring & Forwarding
Configure your line to ring multiple numbers at the same time or sequentially.
Get your calls on any device.
Voicemail
Call into your voicemail box to manage all your messages
e911
Get traditional 911 service when dialing for an emergency.
FREE In-Network
Get unrestricted calling to any customer on our voice network.
FailSafe
Forward all your calls to another number incase of an internet or power outage.
Caller ID Blocking
Maintain your privacy when placing outgoing calls.
Custom Speed Dials
Easily call frequently dialed numbers using a custom 1 or 2 digit code.
Standard Call Features
You still get Caller ID, Call Waiting, 3-way Calling, *69 Call Return & more!
Standard Call Services
You still get access to community and city services: 211, 311, 511 & 811
How easy is it to setup?
1
Get our FREE adapter
Have our phone adapter shipped right to your home.
2
Connect your router
Connect the LAN port on your modem or router into the ethernet port on the adapter.
3
Connect your phone
Then connect your phone into the adapter and you're ready to start making calls!
Add Unlimited International Calling
High-Speed DSL Frequently Asked Questions
• Are DSL customers able to use their telephone or fax machine while accessing the Internet over DSL?
Yes. DSL allows customers to use their existing phone line for voice or fax communications while they use the DSL service for Internet access or data communication services.
• Can I connect more than one computer to my DSL service / Can I use a router?
Yes! While routers are not supported by DSLExtreme technical support, you may use them to connect multiple computers to your DSLExtreme connection.
Port 25 is blocked for all customers to prevent against spam generated from our network by default. Customers who wish to remove this block may do so by changing their options in the members page.
• Does DSL require installing an additional phone line?
No. DSL technology utilizes higher frequency spectrums for data transmissions that are not being used by voice communications. This allows simultaneous analog voice or fax and DSL data transmission over the same telephone line. You still use your phone as you do now.
• What equipment do I need for DSL access?
A DSL end-user must be equipped with a DSL modem and a network ready computer. The DSL modem must be compatible with our DSL equipment and can be ordered from DSLExtreme. In addition, the end-user's computer must meet recommended minimum system requirements.
• What is the Supplier Surcharge Recovery (SSR)?
We have a Knowledge Base article with more information on this: View an explanation of the SSR
View more frequently asked questions...
Home Phone Service Frequently Asked Questions
• Who is Broadvoice?
Broadvoice is the leading provider of high-quality, feature-rich broadband phone services to consumers and businesses. We provide telecommunications service to the continental US, and Canada.
• How does it work?
Broadvoice uses VoIP Technology. VoIP (Voice over Internet Protocol) takes analog audio signals from your phone and turns them into digital data, and transfers them over the Internet. Not a tech nerd? Don't worry. It will be seamless for you. Just let our technology do the work. Just talk away and enjoy the savings!
• Can I keep my current phone number?
Sure! We just need to make sure that the phone number is active and is currently being billed in the subscribers name.
• Can I use my mobile phone?
Sure! With the iPhone and Android Apps, you can now take your Broadvoice VoIP Phone Service with you on the go and never be without access to your home phone number or miss an important call! Enjoy all the benefits of your service at home...away from home!
• Will I still have 911 service?
Sure! During the sign up process we ask you your address. This is what will be used for 911 emergencies.
View more frequently asked questions...
View less frequently asked questions
• Can I connect multiple phones around the house with Broadvoice?
Of course! You can have your phones upstairs, downstairs, all over the house. As long as you use a cordless handset phone system like most homes do. All you need to do is plug the base unit into your router, and all of the other handset phones will work perfectly.
• Can I send faxes with my Broadvoice service?
Sure. Broadvoice fully supports fax.
• What equipment do I need?
All you need is a high-speed internet connection (Cable or DSL) and a phone. You don't even need a computer. We will send you the Broadvoice adapter via the mail. Just plug it into your router, then plug in your phone, and you're ready to go.
• I'm not tech savvy. Is it hard to set up?
Setting up Broadvoice is fast and easy. First we send you the Broadvoice adapter, next just plug it into your router, then connect any phone, and you're ready to make and receive phone calls.
• Is it reliable?
Yes! In the US there are more than 32 million VoIP subscribers and growing. It is one of the fastest growing technologies today. Something your current landline phone company doesn't want you to know.
• Will making or receiving calls be any different?
You won't know the difference. In fact, most people forget that they changed to Broadvoice, only to be reminded when they get the reduced bill.