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Product FAQs 3Com OfficeConnect Dual Speed Switch 16 Plus 3C16792-US  

Product FAQs
3Com OfficeConnect Dual Speed Switch 16 Plus 3C16792-US

Q: Can I buy a service contract for my OfficeConnect product?
A:
Yes! And if you have purchased the product within the last 90 days, you can buy service online. 3Com offers 3-Year Express 24x7xNext Business Day so that you can call 3Com technical support any time of the day or night. This service ships replacement hardware, upon request, to arrive the next business day. Enjoy three full years of comprehensive coverage at a value price. Determine the price quote for your products.
Q: What is traffic prioritization (priority queuing)?
A:
Traffic prioritization (priority queuing)is a method of ensuring that high-priority traffic gets delivered efficiently, even during bursts of high traffic load. In this way, traffic such as voice data and video (services which are streaming) are prioritized, helping steady picture and sound quality.
Q: Why would I want traffic prioritization (priority queuing)? What are the benefits?
A:
If you have any plans to implement network telephony or any sort of video conferencing, streaming video/audio or any real-time applications on your network you will need traffic prioritization. The benefit of traffic prioritization is that it can dramatically improve the quality of priority services on the network. If traffic prioritization is not implemented then the quality of these services will depend entirely on the load on your network. If network traffic is high, the service will not work properly.




 

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